New Braunfels Utilities says its five-member Board of Trustees sets policy and adopts the budget, while rate adjustments are based on independent studies and reviewed through a public approval process.
That is the basic division to understand: the board oversees the utility, and NBU describes a rate study and public review before adjustments are approved. NBU’s board description supplies its account of the trustees’ role.
From the source record
Rate adjustments are based on comprehensive rate studies conducted by independent experts and are reviewed through a public approval process.New Braunfels Utilities ↗
The rate page identifies Aug. 1, 2026, as the effective date for the second year of a two-year plan approved in June 2025. Customers checking a bill should start with their service and usage: NBU says its published average-bill examples use specific electric, water and wastewater amounts, while an individual customer’s charges depend on use.
Who does what
NBU describes itself as a municipally owned utility serving electric, water and wastewater customers. On its board page, NBU says four community trustees are appointed by the New Braunfels City Council to five-year terms and the city’s current mayor is the fifth member. It says the trustees set overall policy, adopt the annual budget and oversee the three utility systems. Those governance details are NBU’s own description; the indexed pages do not supply a separate appointment or rate-approval record.