Fair Oaks Ranch says scheduled network maintenance will make City Hall phone service and online payments unavailable from 12 a.m. to 9 a.m. Sept. 1.
Residents who need City Hall by phone or need to make an online payment will face a service interruption during that nine-hour window.
The interruption starts at midnight and runs through 9 a.m. The city’s notice identifies two affected access points: its City Hall telephone service and its online payment system.
That timing matters for residents trying to handle city business early Tuesday. Anyone who expects to call City Hall or submit an online payment during the window should plan to use the service before midnight or after the scheduled work ends.
The city describes the work as scheduled network maintenance. Its notice establishes the planned start and end times, but the useful completion check will come after 9 a.m., when residents can see whether phone and payment access have resumed.
Residents can use the city’s Emergency Information Center to inspect the original notice and check for a revised status during or after the maintenance window. The page is the city’s published route for this service alert.